Frequently Asked Questions

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  • What is Scolia?

    Scolia is an innovative automatic scorekeeping solution for steel-tip darts. Besides scorekeeping, Scolia registers the location of each throw with millimeter accuracy in order to provide coordinate-based statistics to the players.

  • How does it work?

    Scolia uses a sophisticated image processing algorithm to identify the locations of the thrown darts real time. The system consists of a set of cameras and a processing unit. The cameras are connected to the processing unit by USB cables. Whenever a dart hits the board, the processing unit calculates the position of the dart along with its corresponding score.

  • What are the main functionalities of the system?

    Check the following short video demonstrating the main functionalities of the Scolia web application.

  • Do I need special dartboard or special darts set to use it?

    No, you can use your regular dartboard and darts set with Scolia. Scolia is compatible with the products of all the major dartboard manufacturers. Note that the image processing algorithm expects the dartboard to have standard dimensions, traditional colouring and to be equipped with the traditional metal number ring. It is recommended to avoid using dark-coloured barrels, shafts and flights for better accuracy.

    Supported dartboards:

    • Winmau Blade 4
    • Winmau Blade 5
    • Unicorn Eclipse Pro
    • Target Pro Tour
    • Harrows Pro Matchplay
    • One80 Gladiator II
    • One80 Gladiator III
    • Bull's Advantage
  • How accurate is it?

    There are many variables that affect the accuracy of the system. It is much harder for the system to identify tightly grouped darts the very skilled players tend to throw. Nevertheless, in case of competitive players, Scolia can consistently achieve accuracy rates well above 99%, while for recreational players this figure can easily go as high as 99.9%.

  • Where can I try it?

    The map of publicly available Scolia boards can be found on the following link: https://scoliadarts.com/map

  • Why Scolia?

    The name Scolia stands for the three main functionalities the system provides: scorekeeping, lighting, analytics.

  • Where can I buy it?

    You can buy Scolia on our webstore or at your local retailer.

  • What payment methods do you accept?

    We accept Wire Transfer and PayPal as payment methods. PayPal is compatible with all major credit and debit cards – Visa®, MasterCard®, American Express®.

  • Which countries do you ship to?

    At the moment we ship directly to European countries only.

    Customers in the U.S.A. are served through our local representative. For details please visit http://www.scoliausa.com.

    Customers in Canada are served through our local representative. For details please visit http://www.torontodarts.com/.

  • How long is delivery time?

    Lead time is 3-45 days depending on the stock availability .

  • Why do I see net prices on your site instead of gross prices?

    Starting from 1 July 2021, according to the VAT e-commerce package, sellers should charge the VAT rate of the customer’s country of residence in case of cross-border sales within the EU.

    If you make your purchase from a non-EU member country, we do not charge VAT on the sale. However, please note that your local VAT - and possibly further customs - will be charged by the local authorities when the product crosses the EU border.

  • I am a business, do I have to pay VAT?

    If you make your purchase through an EU-VAT registered business, we do not charge VAT on the sale. Before placing your order, make sure your business has a valid EU-VAT number here.

  • I am ordering from a country outside the European Union. Do I have to pay VAT?

    If you make your purchase from a non-EU member country, we do not charge VAT on the sale. However, please note that your local VAT - and possibly further customs - will be charged by the local authorities when the product crosses the EU border.

  • What is the RMA policy of Scolia?

    Warranty period both for Scolia Pro and Scolia Home is 2 years.

  • What do I need for setting it up?

    For the Pro system, you need a solid wall (preferably brick or concrete) with a flat surface around the dartboard of 140 cm in width and 110 cm in height . For detailed instructions, read our step-by-step installation guide or watch our assembly video.

    For the Home system, a 75 cm by 75 cm is needed around the dartboard. For detailed instructions, read our step-by-step installation guide (v2.0.0 or v2.1.0) or watch our assembly video.

    In addition to that, you also need power and cable internet access nearby for both products (Pro and Home) to connect Scolia to the network.

  • Is wired internet connection necessary?

    Yes, the Scolia processing unit requires wired internet connection to operate. If taking a LAN cable to your dartboard is problematic, we highly recommend using a powerline adapter. Using these adapters, you can easily provide high-speed wired internet connection to your Scolia system without drilling through the walls or the ceiling. You can find a list of the most popular powerline adapters here.

    Please note that you can use wireless internet connection for your client device. However, depending on the quality of your wireless access network, you can experience large variance in response times. Therefore, if latency is crucial for you, we recommend using wired connection for the client device for the best user experience. For instance, you can open the Scolia web application on your PC and redirect its screen to a monitor/TV near the dartboard. If you want to mirror the user interace of your tablet/smartphone to a TV, you have many options to do so: depending on your platform, you can check your options for Android and iOS.

  • How can I register my Scolia product?

    1. Visit game.scoliadarts.com and log in to your account.
    2. Navigate to the My Boards page, and click on the Add new board button.
    3. Enter the serial number of your Scolia product. You can find the serial number on the back of your processing unit on the S/N line. The serial number can also be found on the installation guide that comes with the package.
    4. Give a name to your Scolia board, and enter the town/city where it is located. If your board is in a public place (pub, darts club, bar, etc.), and you would like it to be visible for other people on our Scolia map, you should set the board visibility to public. In this case you will need to add the street address of the board, too.
    5. Finalize the process by clicking on the Add board button.
  • How can I connect to Scolia?

    The user interface of Scolia runs in the browser. It means you can connect to the Scolia system using any smartphone, tablet or PC with Internet access. You can connect to any Scolia system in three simple steps:

    1. Visit game.scoliadarts.com.
    2. Log in or choose the Play As Guest tab.
    3. Enter the 6-character Board Code you see on the display and start playing!
  • What are the supported browsers for the Scolia web application?

    • and_chr 87
    • and_uc 12.12
    • chrome 87
    • chrome 86
    • chrome 85
    • edge 87
    • edge 86
    • firefox 83
    • firefox 82
    • ios_saf 14.0-14.2
    • ios_saf 13.4-13.7
    • ios_saf 12.2-12.4
    • opera 72
    • safari 14
    • safari 13.1
    • samsung 13.0
    • samsung 12.0
  • Do I have to create an account if I want to play?

    You can play on Scolia without registration by playing a Guest Game. However, if you want to have access to the full functionality of the system, you have to create an account. This way, you can browse the history of your games, check your statistics and try out different types of games, too. Registration is quick and easy, especially with our social login functionalities: use your Facebook or Google account to sign up within a few seconds! Visit game.scoliadarts.com, register and enjoy the full functionality of the system!

  • Do I have to calibrate the system manually?

    Scolia carries out the whole calibration process on its own, without any manual support. Note that the calibration process requires the environment of the dartboard to be clear, so that the cameras can scan the entire area of the board.

  • What are the main benefits of Scolia Pro over Scolia Home?

    In general, Scolia Pro is the best choice if ultra-high accuracy and robustness is something critical for you. Scolia Pro systems are widely used by pubs, bars, darts clubs and highly enthusiastic individuals all around Europe. The stability, accuracy and durability of this system is beyond doubts. We have recorded an accuracy level of over 99.8% for the 10.000.000+ throws that have been thrown on these devices.

    Moreover, the aesthetic, multi-functional processing unit of Scolia Pro provides additional enhancement for the user experience. Not only does it provide colour coded visual effects for different board states, it displays various real-time information on the mini display and also contains a charging port through which you can charge your phone and tablet during the game.

  • What do I need for setting it up?

    For the Pro system, you need a solid wall (preferably brick or concrete) with a flat surface around the dartboard of 140 cm in width and 110 cm in height (see the image below). In addition to that, you also need power and cable internet access nearby to connect Scolia to the network. For detailed instructions, read our step-by-step installation guide or watch our assembly video.

  • Is wired internet connection necessary?

    Yes, the Scolia processing unit requires wired internet connection to operate. If taking a LAN cable to your dartboard is problematic, we highly recommend using a powerline adapter. Using these adapters, you can easily provide high-speed wired internet connection to your Scolia system without drilling through the walls or the ceiling. You can find a list of the most popular powerline adapters here.

    Please note that you can use wireless internet connection for your client device. However, depending on the quality of your wireless access network, you can experience large variance in response times. Therefore, if latency is crucial for you, we recommend using wired connection for the client device for the best user experience. For instance, you can open the Scolia web application on your PC and redirect its screen to a monitor/TV near the dartboard. If you want to mirror the user interace of your tablet/smartphone to a TV, you have many options to do so: depending on your platform, you can check your options for Android and iOS.

  • Does the processing unit have a charging point for my phone?

    Yes, in order to avoid battery life to be a limiting factor, a USB charging point is placed on the left-hand side of the processing unit in case of the Pro system. Using your regular USB charging cable, you can charge your phone or tablet during the game.

  • What are those buttons on the processing unit?

    Normally, you do not have to interact with the processing unit. However, in some rare cases you might have to use the three buttons under the display.

    1. The top button (Takeout finished) forces the processing unit to change its state from Takeout to Throw, effectively finishing the visit of the current player. Press this button if the visit of the previous player is over (i.e. the dartboard is clear) but the display state is still Takeout.
    2. The middle button (Calibrate) should be used in cases when someone moved or replaced the dartboard while Scolia was turned on. This recalibration process takes around 10 seconds. Make sure the dartboard is clear during this period.
    3. The bottom button (Manual throw) should be used when Scolia failed to detect your latest throw. When you press the button, Scolia takes a snapshot of the dartboard and evaluates it. Note that you can also add this throw manually on the user interface. Choose the option which is more convenient for you.
  • What are the main advantages of Scolia Home over Scolia Pro?

    Scolia Home is a perfect fit for residential customers who seek a compact, lightweight and more affordable auto-scoring upgrade kit for their dartboard. Designed for the Bull’s Termote lighting, this system is very easy to install and provides high accuracy scorekeeping without taking up too much space.

  • What are the requirements for setting up Scolia Home?

    Apart from a standard steel-tip dartboard, you will need the following items:

    • Bull’s Termote 2.0 light surround
    • A standard dartboard surround

    You can buy both of these items in a bundle with Scolia Home in our webstore or at various retailers. Additionally, you will need a 75 by 75 cm space around your dartboard and wired internet connection.

    For detailed instructions, read our step-by-step installation guide (v2.0.0 or v2.1.0) or watch our assembly video.

  • Do I need to drill into my wall if I want to install Scolia Home?

    Not necessarily. You can install Scolia Home without any additional holes in your wall. Simply attach the camera-holding legs and the processing unit to the Termote lighting, and hang it up on your dartboard surround. However, depending on the rigidity of your dartboard surround, you might find that it is deforming under the weight of the Termote and the Scolia Home kit or that it is not stable enough. For this reason, we recommend using the T-shaped support brackets for Scolia Home to permanently attach the Termote lighting to the wall.

  • Is wired internet connection necessary?

    Yes, the Scolia processing unit requires wired internet connection to operate. If taking a LAN cable to your dartboard is problematic, we highly recommend using a powerline adapter. Using these adapters, you can easily provide high-speed wired internet connection to your Scolia system without drilling through the walls or the ceiling. You can find a list of the most popular powerline adapters here.

    Please note that you can use wireless internet connection for your client device. However, depending on the quality of your wireless access network, you can experience large variance in response times. Therefore, if latency is crucial for you, we recommend using wired connection for the client device for the best user experience. For instance, you can open the Scolia web application on your PC and redirect its screen to a monitor/TV near the dartboard. If you want to mirror the user interace of your tablet/smartphone to a TV, you have many options to do so: depending on your platform, you can check your options for Android and iOS.

  • What kind of dartboard surrounds are recommended for Scolia Home?

    Most one-piece PU (polyurethane) dartboard surrounds are perfectly compatible with Scolia Home. The main requirement is that using the surround as a holder for the Termote 2.0 lighting, the dartboard should be exactly in the middle of the light surround. For this to happen, the approximate dimensions of the surround should be the following:

    • Outer diameter: 68-70 cm
    • Width: 12-12.5 cm
    • Thickness: 3-4 cm

    Most manufacturers (Winmau, Target, Unicorn, Bull’s) produce PU surrounds with these dimensions. You can also buy one of these surrounds for your new Scolia Home product in our webshop.

  • How do I connect to a Scolia Home board?

    Unlike the Scolia Pro system, Scolia Home boards do not display the 6-character board code. Scolia Home systems operate with fixed board codes, meaning that the board code remains the same until the owner of the board decides to change it. If the Scolia Home system you would like to join is your board, use the Quick Join functionality or check the board code on your My Boards page. If the Scolia Home system you would like to join is not your board, contact the owner of the board to obtain the 6-character board code.

  • I accidentally moved the Termote light surround when I was removing the darts from the dartboard. Do I need to recalibrate the system?

    The camera-holding legs of Scolia Home - unlike the ones of Scolia Pro - are not attached directly to the wall. Instead, they are mounted on the Termote light surround, which makes the system more prone to accidental movements during the game. For this reason, Scolia Home is more suitable for residential environments. Although the software can compensate for minor movements of the cameras, make sure not to touch the Termote lighting or the camera-holding legs when removing the darts from the dartboard. If you experience too many inaccurate calls, recalibrate the system on the My Boards page.

  • Do Scolia Home owners access the same software functionalities as Scolia Pro owners?

    Yes, the full functionality of the Scolia web application is available free of charge not only for Scolia Pro and Home owners, but for anyone who registers at game.scoliadarts.com.

  • Do you ship to European countries only?

    Yes, Scolia Home is available only for European customers at the moment. We are working intensively on obtaining the necessary certificates for Scolia Home for worldwide distribution.

  • Do I have to press any buttons after my turn?

    No. Unlike most darts machines, Scolia automatically detects the takeout events as well. This way, it knows exactly when the visit of a player has ended, so switching from one player to the next one happens automatically.

  • Can I manually overwrite the wrong scores?

    Yes. If you tap on the tile of the wrong score, a Score Correction interface appears on which you can freely change the sector of the given throw. You can also add or remove throws if the detection algorithm of Scolia made a mistake. Note, that only the Game Master is allowed to change scores. The Game Master is the user who started the game. If for some reason this user is no longer online, the Game Master token is given to another user who is connected to the board. This way, it is always possible to overwrite the scores if needed. Score Correction is available only for the last visit of each player.

  • Can I play local games with multiple users?

    Yes, you can absolutely do this. Assuming there are 3 players (A, B and C) who would like to play a game against each other on a Scolia board:

    1. Each player should register an account at game.scoliadarts.com
    2. Each player (who would like to see the game on his/her history page) should log in to his/her Scolia account and connect to the board they are about to play on, by entering the 6 digit board code.
    3. One of the players (let's say Player A) should configure the game by adding the rest of the players as users. Use the "user" option in the dropdown when selecting a new player. Player A should see both Player B and Player C in the options (provided that they have connected to the board), so he can add them to the game.
    4. Start the game.
    5. When the game is finished, all the players should see the results in their corresponding history pages.
  • Can I play online with my friend?

    Yes! Since August 2020, Online Gaming is available for all Scolia devices. Choose the Online Game tile on the Dashboard, join the lobby and play against your friends or anyone else!

  • How does Scolia handle bounce-outs?

    In order to ensure robustness against external noise coming from various sources (ambient lights, moving objects, etc.), Scolia detects bounce-outs indirectly. At the end of each visit, Scolia can figure out if one or two bounce-out throws happened, and adds None throws automatically to the missing places. This way, there is no need to manually register the bounce-outs, Scolia does it automatically for you. In the extremely rare case of throwing three consecutive bounce-outs, just press the top button (Takeout finished) on the processing unit to switch to the next player. It is worth noting that bounce-out throws are detected directly in some special cases (e.g. if the bounce-out throw moves another dart that is already in the dartboard).

  • How does Scolia handle throws off the board?

    If you fail to hit the board with your throw, Scolia might not be able to detect it. Since this off-the-board throw has no score, it is handled similarly to a bounce-out throw, i.e. Scolia will add a None throw after you finished your turn.

  • How does Scolia handle "Robin Hood" throws?

    Robin Hood throws are quite challenging to detect. Still, in most cases Scolia correctly identifies these throws as None throws with 0 score. Use the Score Correction interface on the web application to adjust the score if needed.

  • Can I leave or abort the game?

    You can leave the game at any point. If you are the Game Master of the running game, you are also allowed to abort the game. Be aware that if you abort the game, all the clients who are connected to the board will be redirected to the game statistics page.

  • There is no Board Code after startup, the display status is CONNECTING. What should I do?

    Make sure you have your Scolia product registered at game.scoliadarts.com/my-boards. If you have not registered your product yet, perform the following steps:

    1. Visit game.scoliadarts.com and log in to your account.
    2. Navigate to the My Boards page, and click on the Add new board button.
    3. Enter the serial number of your Scolia product. You can find the serial number on the back of your processing unit on the S/N line.
    4. Give a name to your Scolia board, and enter the town/city where it is located. If your board is in a public place (pub, darts club, bar, etc.), and you would like it to be visible for other people on our Scolia map, you should set the board visibility to public. In this case you will need to add the street address of the board, too.
    5. Finalize the process by clicking on the Add board button.

    Once your product is registered, restart the system by turning it off and on again after a few seconds.

  • The display status is CAMERA ERROR. What should I do?

    Check the USB cables of the cameras, and make sure they are properly connected to the extension cables and to the processing unit. Restart the system by turning it off and on again after a few seconds.

  • The display status is CALIB ERROR. What should I do?

    The environment of the dartboard must be clear on start-up. The automatic calibration process fails to execute if one or more objects partially or fully cover the segments of the dartboard. Once you removed every objects that can potentially block the view of the cameras, restart the system. The owner of the Scolia system can monitor the camera images on the My boards page of the web application.

  • The system makes too many mistakes. What should I do?

    Try to recalibrate your system by pressing the middle button (Calibrate) on the processing unit, or turning your device off and on again after a few seconds. Make sure the environment of the dartboard is clear during the calibration process. Note that the image processing algorithm expects the dartboard to have standard dimensions, traditional colouring and to be equipped with the traditional metal number ring.

    Further tips if you find your system to be inaccurate:

    1. There should be no strong external light sources (natural or artificial) directed on the dartboard.
    2. For higher accuracy, we highly recommend avoiding dark coloured points, barrels and shafts.
    3. The number ring must be central with the number sections.
  • How can I check the images of the cameras?

    1. Visit game.scoliadarts.com and log in to your account.
    2. Go to your My boards page, and pick the Scolia system you are interested in.
    3. If your Scolia system is online, you can see the still images of the cameras. You can refresh the images at any point by pressing the refresh button in the top right corner.
  • The Scolia web application does not work properly on my device. What can I do?

    The supported web browsers for the Scolia web application are the following:

    • and_chr 87
    • and_uc 12.12
    • chrome 87
    • chrome 86
    • chrome 85
    • edge 87
    • edge 86
    • firefox 83
    • firefox 82
    • ios_saf 14.0-14.2
    • ios_saf 13.4-13.7
    • ios_saf 12.2-12.4
    • opera 72
    • safari 14
    • safari 13.1
    • samsung 13.0
    • samsung 12.0
  • The Scolia web application seems to be frozen: it does not detect my throws and/or it shows my board to be offline. What can I do?

    Refresh your browser. If you use the Scolia web application on a PC, press F5 or Ctrl + Shift + R. If, however, you use a mobile device, simply swipe down on the screen to refresh the page.

  • I have bought a second-hand Scolia unit but during board registration I receive an error saying "This serial number has already been attached to another user!". What can I do?

    A Scolia system can only be attached to a single user at a time. Contact the seller and ask him to remove the Scolia board from his account. Once the board is not attached to its previous owner, you can register it under your account. Conversely, if you decide to sell your Scolia system, make sure to remove the board from your account.

  • Where do I find the serial number of my board?

    You can find the serial number of your board on the bottom of your processing unit, in your user manual and on the side of the packaging. The serial number consists of 14 characters in the following format: ABCD-EFGH-IJKL.

    Once you registered your board, there is an even simpler solution. When you go to the My Boards page, click on the edit (pen) symbol you will get your serial number shown on the screen.

  • I have registered my board but it seems to be offline. What should I do?

    First of all, make sure that you have attached the appropriate power supply to the processing unit. In case of version 2.0.0 this is the one with 5V/4A, while in case of version 2.1.0 it is the one with 12V/2A. You can find the version of your system on the bottom of the processing unit. Make sure you have not attached the power supply of the Termote 2.0 light surround (12V/3A) by mistake!

    If the processing unit is operating correctly, you should see a blinking blue light next to the plug of the power supply.

    If you see the blinking blue light next to the connectors yet your board seems to be offline, then the problem is quite surely with your Internet connection. Make sure the LAN cable is attached correctly to the socket and that either the green or the amber LED light above the LAN plug is blinking. If none of these LEDs are on, then there is a problem with the physical Ethernet connection. Check both ends of your LAN cable to assure they are properly connected or try another LAN cable.

  • The system makes too many mistakes. What should I do?

    Try to recalibrate your system by pressing the Calibrate link on your My Boards page, or turning your device off and on again after a few seconds. The environment of the dartboard should be clear during the calibration process and the dartboard should be in alignment with the green ellipses.

    Further tips if you find your system to be inaccurate:

    1. All the screws should be tightened properly at the hinge joints, so that they cannot move accidentally during the game.
    2. The Termote light surround itself should be stable enough. We highly recommend using the T-shaped brackets to attach the Termote to the wall in a more stable manner.
    3. There should be no strong external light sources (natural or artificial) directed on the dartboard.
    4. For higher accuracy, we highly recommend avoiding dark coloured points, barrels and shafts.
    5. The number ring must be central with the number sections.
  • How can I check the images of the cameras?

    1. Visit game.scoliadarts.com and log in to your account.
    2. Go to your My boards page, and pick the Scolia system you are interested in.
    3. If your Scolia system is online, you can see the still images of the cameras. You can refresh the images at any point by pressing the refresh button in the top right corner.
  • The Scolia web application does not work properly on my device. What can I do?

    The supported web browsers for the Scolia web application are the following:

    • and_chr 87
    • and_uc 12.12
    • chrome 87
    • chrome 86
    • chrome 85
    • edge 87
    • edge 86
    • firefox 83
    • firefox 82
    • ios_saf 14.0-14.2
    • ios_saf 13.4-13.7
    • ios_saf 12.2-12.4
    • opera 72
    • safari 14
    • safari 13.1
    • samsung 13.0
    • samsung 12.0
  • The Scolia web application seems to be frozen: it does not detect my throws and/or it shows my board to be offline. What can I do?

    Refresh your browser. If you use the Scolia web application on a PC, press F5 or Ctrl + Shift + R. If, however, you use a mobile device, simply swipe down on the screen to refresh the page.

  • I have bought a second-hand Scolia unit but during board registration I receive an error saying "This serial number has already been attached to another user!". What can I do?

    A Scolia system can only be attached to a single user at a time. Contact the seller and ask him to remove the Scolia board from his account. Once the board is not attached to its previous owner, you can register it under your account. Conversely, if you decide to sell your Scolia system, make sure to remove the board from your account.

Got more questions? Contact Us!

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